This privacy policy is for this website oysterflame.co.uk and intended to inform visitors about how we use any information collected and how it governs the privacy of users who choose to use this website.
Some personal data is collected through this website site when you voluntarily choose to provide us with personal data using our contact form or mailing list opt-in form. Some additional data using cookies may also be collected when visiting this site. Cookies usually don’t contain much information except for the URL and the visitors movement around the website. This information may help us to improve a visitor’s experience when visiting the website in the future.
We will not sell, distribute or lease your personal information, or disclose this information to third parties unless we have your permission, or are required to do so by law. Any personal information that you send to us will be treated with the highest standards of security and confidentiality, and our privacy guidelines comply with the Law.
We use Google Analytics for website analytics. For more information on their privacy practices, please visit Google Analytics Privacy & Terms.
We may use Google Analytics to assess the performance of our website, as well as Adwords to help analyse how users use our website. For this purpose cookies are installed to optimise your experience on our website.
Cookies are small text files that are placed on your computer by websites that you visit to save and store information about how a visitor interacts with the website. These help us to understand which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. You have the option to accept or decline cookies.
Users contacting this website do so at their own discretion. Your personal information is kept private and every effort has been made to ensure a safe and secure enquiry form for providing contact details via the form and email submission process. We do advise users using such forms that they do so at their own risk. This oysterflame.co.uk website uses TLS / SSL encryption to ensure any information sent is sent safely and securely.
With your permission, this website and its owners may use any information submitted to provide you with further information about the services or products we provide in order to assist you in answering any questions or queries you may have submitted. This may include one or multiple communications from us in order to provide the best service.
We intend to keep data from contacts who opt-in until they revoke that opt-in, or if they no longer engage or communicate with us over a period of no more than two years. We hope to stay in communication with our customers to keep them informed of new services, products or updates that become available. Client accounts data can be stored for a maximum of 5 years in order to comply with requirements around reporting and accounting, but also in order to provide customers with copies of previously completed work and financial statements if required.
Data Request: You may request a copy of any data we hold about you.
Amending your data: The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.
Your right to be forgotten: You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.
To contact us regarding these rights please write to our compliance officer by email jean@oysterflame.co.uk.
By using this website you consent to our website’s privacy policy and any terms and conditions that are currently provided. If we decide to change our privacy policy, we will post those changes on this website page.